Shipping policy

We aim to process orders within 24-72 hours for a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 6-15 days.

At Gringo Roasters, we prioritize quality and freshness, ensuring that every bag of coffee is roasted to order. Our shipping process is designed to deliver your coffee at its peak flavor, and we’ve created this policy to set clear expectations for our customers.

Order Processing

• Each coffee order is roasted, labeled, and packed fresh after it is placed.

• Orders are processed within 3–5 business days. This may take longer during peak seasons or holidays.

If you need to make changes to your order, please contact us immediately at info@gringoroasters.com with your order details. Changes cannot be made to orders that have already been fulfilled.

Expedited Shipping

We do not offer expedited shipping, as we focus on delivering freshly roasted coffee, which requires adequate processing time to maintain quality.

Additional Information

• Once your order is shipped, you will receive a tracking number to monitor its progress.

• If you notice your order has a tracking number but is marked as “pre-shipment,” it is queued for the next available shipping batch.

• International orders may incur additional fees, such as customs duties, which are the responsibility of the buyer.